Omdia Universe
The process for writing a Universe is long and time consuming; it involves the following:
Omdia analysts perform an in-depth review of the market using Omdia’s market forecasting data and Omdia’s enterprise insights survey data.
Omdia creates a matrix of capabilities, attributes, and features that it considers to be important now and in the next 12–18 months for the market.
Vendors are interviewed and provide in-depth briefings on the current solutions and future plans.
Analysts supplement these briefings with other information obtained from industry events and user conferences.
The Universe is peer reviewed by other Omdia analysts before being proofread by a team of dedicated editors.
Inclusion criteria
The solution provides a platform for enabling cloud-based communications services.
As a minimum, the platform has to include programmable APIs for communications services, enable access to global communications networks and communications capabilities, and offer developer resources.
The platform has a significant level of recognition among enterprises, covers a range of verticals, and has a presence in multiple geographies